Shipping and Returns

Shipping Information

Free shipping — For orders over $250.00 (Most of our pieces range between $250.00-$500.00)

Orders under $250.00 — Will be dispatched via Australia Post for a flat fee of $20.

International shipping — Please contact us via the contact page.

Returns & Exchanges

Due to the ‘one-off’ nature of our pieces we unfortunately cannot offer returns for change of mind. We are a small business creating one off handmade pieces and w

All of our hand made pieces are photographed prior to dispatch as a record of reference to the integrity of the product.

If there is a malfunction then you need to email sophiemem@gmail.com with photos attached and describe the issue with the product.

If there is a valid reason for a return, the piece must not be worn, must still have tags and must have its original box.